Handicap accessible seating is available at various locations throughout The District. Handicap seating is available to the patron with the disability and one guest.
In accordance with South Dakota and Federal law, persons must be twenty-one (21) or older to purchase alcohol. It is our policy to require all guests who appear to be thirty (30) or younger to present a valid form of ID for proof of age verification. Management reserves the right to refuse service to those guests who appear to be intoxicated.
There are 2 ATMs located inside The District. One is located on the southwest side of the lower main venue and the other is located on the upper level concourse between the service bar and restrooms
Backstage passes may not be purchased. Meet and greets may be available through the artist website for certain shows.
No backpacks, duffel bags, or oversized bags (bigger than 6.5" x 4.5").
Professional cameras (those with professional/detachable lenses and flash) are not permitted. The District reserves the right to prohibit camera use that conflicts with the policy set by the event. This policy extends to: audio recorders, video recorders, and digital cameras with video capability.
No outside food or drink will be allowed in the venue, including water bottles.
General Admission tickets provide standing room access to the main floor area of the venue. Seating is not assigned or guaranteed with GA tickets - it's first-come, first-served for any available seating in the general admission section. GA tickets may also include access to designated balcony areas, though this varies by event. GA ticket holders typically have the flexibility to move around within the permitted areas.
If you have lost an item during an event, please contact an Usher or Security Officer for assistance. If the event has concluded, please call (605)271-5600 and ask for lost and found.
*The District is not responsible for lost or stolen items.
Merchandise stands will be located within the venue for any artist merchandise.
PIT tickets provide access to the premium standing area directly in front of the stage on the main level, positioned ahead of the General Admission section. PIT ticket holders typically receive early venue access (usually 30 minutes before general admission) to secure optimal viewing positions. This is a standing room only section with no assigned seating. At Select shows, PIT ticket holders may also have access to designated balcony areas that include a small lounge space available on a first-come, first-served basis. The early entry and prime floor positioning make PIT tickets ideal for fans seeking the closest possible experience to the performance.
The following items are strictly prohibited:
For all events there is a strict NO RE-ENTRY policy enforced.
Signs are permitted as long as they are handheld, do not block the view of other guests, are in good taste (no obscene material), are event-related, and contain no advertising or commercial messages. Signs on poles or sticks, or those constructed of wood or metal objects, are not permitted.
There is absolutely no smoking in the venues; you may smoke in the designated smoking area outside.
Suites are available for purchase by calling The District at 605.271.5600. Suites are sold individually with 16 tickets included in the purchase price.
Upon arrival, guest passes will be held at the box office will call. If you received your passes in the mail, please make sure to have all passes with you upon arrival.
Suite guests must apply the designated suite passes on them for our host personnel to determine who is allowed in the suite access area.
All tickets are handled online at thedistrictsf.com.
There are no refunds or exchanges on tickets. All outdoor concerts are rain or shine. Customers may be able to upgrade tickets for events when possible; however, this is not a guaranteed policy and is done at the discretion of the Box Office Manager.
All patrons must use the SOUTHWEST main venue doors upon entrance. Entrance through ROAM is not permitted. We have WILL CALL/VIP and GA entrance signs on the entrance doors.
Fairfield Inn
Address: 4501 W Empire Pl, Sioux Falls, SD 57106
Phone: (605) 361-2211
Residence Inn
Address: 4509 W Empire Pl, Sioux Falls, SD 57106
Phone: (605) 361-2202